Septic & Sewer Pump Repairs

In the Stateville, Mooresville & surrounding areas since 2000

Septic & Sewer Pump Repairs Statesville, Mooresville NC

When your septic pump or sewer pump is properly installed, you’ll rarely need to have it serviced or repaired. But if your system throws an alarm, call in the experts from Lentz Wastewater Management. We can quickly get to the bottom of your issue and ensure your system is fully-functional as soon as possible.

When it comes to your septic system, there are two different floats that hang down in the tank. One float is used to turn the pump on – when liquid reaches the level of this float, the system turns on the pump to move the liquid to the drain field. The other float is often called the alarm float. If the main float is malfunctioning and the liquid reaches this alarm float, then a system alarm is triggered. Any number of system components can cause the initial float not to trip.

People often have the misconception that the alarm is an indication that the tank needs to be pumped. The alarm is telling you there is something wrong with the pump. The alarm does mean that the water level is high, BUT the water level is high because the pump is NOT working.

Oftentimes a septic or sewer pump will throw an alarm (audible and/or visible alarm) that does not indicate that the entire pump needs to be replaced (which is good news for you). It may just need to be serviced. Here are the most common issues we see with septic and sewer pumps that could be the cause for the alarm:


  • Component Issues – when we come out for service calls, we often find that your pump’s alarm is indicating a high water level in the pump tank which means that there is an issue with one (or more) components that are attached to or associated with your septic or sewer pump.
  • Tangled Floats – sometimes septic and sewer pump floats throw alarms and one issue is that the floats get tangled up. This is a quick and easy fix, though it should always be done by a professional.
  • Wiring Issues – your septic/sewer pump and alarm system has an intricate network of wires to help ensure it functions properly. Sometimes there are issues with this wiring and you’ll need to call in a wastewater management professional to fix them. Breakers tripping is also a common reason people call.
  • Filter Clogged – if there is a filter present, the filter can become clogged and will slow the water leaving the tank which will cause the water level to raise and trigger the high water alarm.
  • Blockage – if the line leaving the tank or the drain lines are crushed or clogged then the water is not able to reach the drain field and will back up into the tank causing the alarm to sound.
  • Control Panel Malfunctions – the other common issue our commercial and residential clients face is issues with their sewer/septic pump control panel. Just like everything else, these control panels sometime malfunction too. The professionals and Lentz can assess your control panel to see if it’s the root of your sewer/septic pump issues.


No matter what the issue is with your sewer or septic pump, the team at Lentz Wastewater Management is up to the task. Our team is ready to take your call and schedule you an appointment with one of our talented technicians. We offer flexible scheduling and can book your service call at a time that’s convenient for you. Call us today!