+1 (980) 829-3278

Septic & Sewer Pump Repairs

In the Stateville, Mooresville & surrounding areas since 2000

Septic Repair Services

Septic Tank Replacement

Did you know Houses built before 1970 typically installed septic tanks constructed of manmade cinder block..

Excavation Services

It is important to properly remove or abandon un-used septic tanks to avoid very serious safety hazards including…

Sanitary Tee / Filter

Your septic tank is an important part of your septic system, but your Sanitary Tees — Baffles & Effluent Filters play a very…

Riser / Lid

Septic Tank Risers and Lids or Covers are designed to replace existing concrete, fiberglass, or metal septic tank covers.

Drain Lines

Drain fields and drain lines area also referred to as leach fields / leach lines and soil absorption fields.

Septic Installation Services

Gravity System

Septic tank installation is one of the many services offered by Lentz Wastewater Management.As the name implies, gravity

Chamber System

Chambers-Infiltrator® chambers are hollow structures that attach end-to-end. They are installed in trenches or beds

Pressure Distribution System

Septic systems are underground wastewater treatment structures, commonly used in rural areas without centralized sewer

Septic Maintenance Services

Pump Alarm Service

Septic effluent pumps are used to move clarified septic effluent out of a the septic tank to the drainfield in systems

Pump Replacement

Septic and Sewer effluent pumps work hard to move wastewater to an alternate tank or absorption field. Typically pump

Floats / Switches / Control Box

If your septic system uses a pump to remove wastewater from the tank to a drain field, your system will have a septic tank alarm

Drainfield Solutions

Drainfield Rejuvenation Terralift

Do you have a saturated drain field? Terralift could be the solution for you. Do you have smelly,


It is important to properly remove or abandon un-used septic tanks to avoid very serious safety hazards including, caving in,

Addition / Upgrade

Drain fields are also known as leach fields or soil absorption field. Drain lines are also referred to as Leach lines.


Replacing a drain field requires a permit from your local environmental health department. Please see Permit Information

Septic & Sewer Pump Repairs Statesville, Mooresville NC

When your septic pump or sewer pump is properly installed, you’ll rarely need to have it serviced or repaired. But if your system throws an alarm, call in the experts from Lentz Wastewater Management. We can quickly get to the bottom of your issue and ensure your system is fully-functional as soon as possible.

When it comes to your septic system, there are two different floats that hang down in the tank. One float is used to turn the pump on – when liquid reaches the level of this float, the system turns on the pump to move the liquid to the drain field. The other float is often called the alarm float. If the main float is malfunctioning and the liquid reaches this alarm float, then a system alarm is triggered. Any number of system components can cause the initial float not to trip.

People often have the misconception that the alarm is an indication that the tank needs to be pumped. The alarm is telling you there is something wrong with the pump. The alarm does mean that the water level is high, BUT the water level is high because the pump is NOT working.

Oftentimes a septic or sewer pump will throw an alarm (audible and/or visible alarm) that does not indicate that the entire pump needs to be replaced (which is good news for you). It may just need to be serviced. Here are the most common issues we see with septic and sewer pumps that could be the cause for the alarm:


  • Component Issues – when we come out for service calls, we often find that your pump’s alarm is indicating a high water level in the pump tank which means that there is an issue with one (or more) components that are attached to or associated with your septic or sewer pump.


  • Tangled Floats – sometimes septic and sewer pump floats throw alarms and one issue is that the floats get tangled up. This is a quick and easy fix, though it should always be done by a professional.


  • Wiring Issues – your septic/sewer pump and alarm system has an intricate network of wires to help ensure it functions properly. Sometimes there are issues with this wiring and you’ll need to call in a wastewater management professional to fix them. Breakers tripping is also a common reason people call.


  • Filter Clogged – if there is a filter present, the filter can become clogged and will slow the water leaving the tank which will cause the water level to raise and trigger the high water alarm.


  • Blockage – if the line leaving the tank or the drain lines are crushed or clogged then the water is not able to reach the drain field and will back up into the tank causing the alarm to sound.


  • Control Panel Malfunctions – the other common issue our commercial and residential clients face is issues with their sewer/septic pump control panel. Just like everything else, these control panels sometime malfunction too. The professionals and Lentz can assess your control panel to see if it’s the root of your sewer/septic pump issues.


No matter what the issue is with your sewer or septic pump, the team at Lentz Wastewater Management is up to the task. Our team is ready to take your call and schedule you an appointment with one of our talented technicians. We offer flexible scheduling and can book your service call at a time that’s convenient for you. Call us today!

Having an issue that requires your septic tank to be pumped? Get in touch with Lentz Septic.


(980) 829-3278

Lentz Wastewater Management
463 Lentz Rd
Statesville, NC 28625


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